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FREQUENTLY ASKED QUESTIONS

What do the red and amber weather warnings mean?

Amber Warning: When an amber alert is in effect, Caersws Bike Park is planning to remain open, but there's a substantial chance of adverse weather conditions that could potentially disrupt your visit. An amber signal indicates that you should be ready for the possibility of certain trails being closed for safety reasons, and there might be an impact on the uplift service if the weather deteriorates. In the event of an amber warning, visitors have the option to reschedule their bookings for an alternative date at no extra cost. To request rescheduling, please send an email to info@caerswsbikepark.co.uk, mentioning your order reference number.

Red Warning: Extreme weather conditions are anticipated, and both the trail network and uplift service will be closed. If the traffic light system indicates a red warning for the current or following day, customers with pre-booked reservations can opt for either a refund or rescheduling for another available date through the reception team. If there's a red weather warning in effect, please refrain from visiting Caersws Bike Park. To arrange rescheduling or request a refund, kindly send an email to info@caerswsbikepark.co.uk, including your order reference number.

Can I ride an E-bike at Caersws Bike Park? 

Certainly, E-bikes are welcome on the trails at Caersws Bike Park, provided they adhere to the EU directive EN15194. E-bikes used at Caersws Bike Park must meet the following criteria:

  • Be equipped with a motor with a maximum power rating of 250w.

  • Offer a maximum assisted speed (i.e., the speed at which motor assistance automatically cuts off) of no more than 25 kmph (approximately 15.5 mph).

  • Not feature a full-speed throttle that can operate "independently" (i.e., without the pedals actively moving forward). Start-Up Assist throttles (those that assist up to 6 km/h) are permitted.

What are your operating hours? 

Caersws is open from 10am- 4pm every Saturday and for private bookings on request. 

Is camping available? 

Unfortunately we do not have camping facilities, however there are a few local campsites very close.

Can U18’s ride unaccompanied at the centre? 

Under 18s Policy 

CHILDREN UNDER 18 MUST HAVE THE WRITTEN CONSENT OF THEIR PARENT OR GUARDIAN to use our services. All participants under the age of 18 will need to ensure that a parent/guardian has filled in the online acceptance risk and registration form on their child’s behalf. 

 

CHILDREN AGED 16 AND UNDER MUST HAVE A PARENT OR GUARDIAN (Over 18) present with them at all time at the Park. The parent or guardian must also sign the participation & Risk Acceptance Form on the child’s behalf and must stay ON SITE for the duration of the uplift day (No refunds will be given if children arrive unsupervised).

 

RIDERS AGED 14 AND UNDER MUST HAVE A RESPONSIBLE ADULT RIDER WITH THEM AT ALL TIMES. This doesn’t have to be a parent or guardian, but must be someone trusted by the rider and parent or guardian. Both the responsible rider and parent or guardian must complete the U18 waiver form on behalf of the rider.

Can I request an uplift on a specific day? 

Yes we do private bookings, drop us an email info@caerswsbikepark.co.uk for more info. 

Do I have to wear a full faced helmet? 

Full faces are compulsory at Caersws bike park.

Is there food onsite? 

On weekends Tim from Stwff and Things provides hot food and drinks. During the week we recommended that you bring your own food or stop at the local garage in the village which sells food and drinks.

Can I fly a drone? 

Permission must be given before flying a drone at Caersws. Please contact us directly to discuss this. We also require all pilots to have their own insurance.

Can I wash my bike? 

Yes, we have a bike wash area with a jet wash for £2 per bike. 

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